Contact

We’re here to help you get a dialed‑in pack fit. Whether you need sizing guidance, a second opinion on two models, or help interpreting our test notes, reach out and we’ll respond with clear, usable advice.

How to reach us

• Email: [email protected]
• Typical response time: 1–2 business days
• To speed things up, include: your torso length, waist/hip measurement, expected pack weight, trip length, climate/terrain, and any pain points you’ve experienced.

What we can help with

• Fit questions (torso/hip‑belt sizing, adjustments, strap setup)
• Model comparisons by load range, stability, and durability
• Compatibility (hydration, bottle reach, bear can orientation, camera/tripod, kid carry add‑ons)

FAQ Q: Can you size me remotely? A: Yes. Send your torso length (C7 vertebra to iliac crest), waist/hip measurement where you wear the belt, typical load weight, and trip style. We’ll recommend a size, expected fit range, and initial adjustment steps.

Q: Do you sell packs or handle returns/warranty? A: We do not sell directly. We link to retailers and manufacturers for purchase. Returns and warranty are handled by the seller/brand; we’ll gladly point you to policies and help you document fit issues.

Q: Will you review my brand’s pack? A: We consider all gear that fits our testing lanes. We require sufficient sizes, time for on‑trail loops, and no editorial restrictions. Email specs and availability; we’ll reply if it fits our calendar.